Public authorities & institutions

Public sector clients need language support that is reliable, neutral and available at short notice. That is exactly what our interpreting agency is set up for.

Who our services are for

We are available to the following bodies for interpreting and translation services.

The bodies and organisations named here describe the target groups of our services. They are expressly not references, and no cooperation or contractual relationship exists unless separately agreed.

  • Courts

    Language support at hearings, examinations and appointments, plus translations of documents.

  • Police & federal police

    Communication during statements and interviews — including outside regular office hours.

  • Federal Office for Migration and Refugees (BAMF)

    Language support in the context of procedures and counselling, including rare languages and dialects.

  • Immigration offices

    Support with appointments, application interviews and the translation of official documents.

  • Reception facilities

    Communication in the daily routine of initial reception and accommodation facilities.

  • Municipalities & districts

    Language support for specialist services and social, youth and public order offices.

  • Job centres & social authorities

    Support during counselling, application and integration interviews.

  • Schools & educational institutions

    Parent meetings, counselling appointments and school documents.

  • EUAA

    We are available to the European Union Agency for Asylum for language support in the languages we cover.

  • Frontex

    For operations of the European Border and Coast Guard Agency we offer language support in European and non-European languages.

  • NGOs & international organisations

    Language support for advice centres, aid organisations and international bodies.

The principles we work by

In sensitive conversations, the interpreter’s approach determines the outcome.

Faithful rendering

It matters greatly to us that interpreting and translation always render exactly what was actually said.

Neutrality

We interpret impartially and without adding our own assessment of what is said.

Confidentiality

All content is treated confidentially. That applies during and after the assignment.

Reliability

Confirmed appointments are kept. You receive early feedback on availability.

Working together and placing orders

We adapt to your organisation’s processes and are available both for individual appointments and for an ongoing working relationship.

  • Individual orders and short-notice assignments
  • Recurring appointments by arrangement
  • Framework agreements on request
  • Invoicing in line with your organisation’s requirements
  • A contact person for questions during the assignment

Tenders and procurement procedures across Europe

We take part in tenders and procurement procedures run by public sector clients across Europe. If you are tendering for language services, get in touch — we will compile the documents required for submitting a bid.

Do you need an interpreter at short notice?

Call us or send us a message — we will get back to you as quickly as possible with a firm answer.

Get in touch now +49 6721 9875872